TERMS OF SERVICE
Goods and Services are supplied free of any defects in material and workmanship at the time of delivery. Should any defect arise at the time of the delivery: We are limited to one of the following options:
1) The replacement and reprint of the goods
2) The repair of the goods
3) Refund of the goods
We cannot replace/repair/refund goods for any of the following reasons:
1) Change of Mind
2) Change of Artwork
Return Policy for Decorated & Printed Garments:
Goods may only be returned if they are damaged or defective. Customers wishing to return goods must notify Pro Screen And Design within 3 months of delivery of the goods. Failing which any basis for claim shall be deemed to be waived by the Customer. Goods must be returned by and at the Customer’s expense with a copy of their original invoice.
In the event of goods arriving with production or manufacturing errors Pro Screen And Design reserves the right to to correct these issues prior to offering a refund.
Only once the items have been returned back to us, than we can process the replacement/repair/refund.
Once faulty garments have been sent back to us, the garments are then destroyed by “cutting it up” and then disposed.
Return Policy for Blank Garments:
Goods can be returned if a customer has an issue with:
– Style/Colour choice
Customers wishing to return goods must notify Pro Screen And Design within 1 week of delivery of the goods. The goods must be unused/unworn and be returned with it’s original packaging back to :
Pro Screen And Design
18 Jindabyne Crest
Returns & Refunds can take up to 14 Days to process.
Claims for any shortages or non-delivery of goods must be advised within 7 days of receipt of the goods.